Terms of service

Last updated: 18 August 2026

Overview

Welcome to Crowned Attire. The terms “we”, “us” and “our” refer to Crowned Attire. Crowned Attire operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Crowned Attire is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced within them (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

Section 1. Access and Account

By agreeing to these Terms of Service, you confirm that you are at least 18 years old, or that you have the consent of a parent or guardian, and that you have given us your consent to allow any minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including browsing our store or purchasing any of the products we offer, you may be asked to provide certain information, such as your email address, billing details, payment information and shipping address. You confirm that all information you provide is correct, current and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign or license your account to any other person.

Section 2. Our Products

We have made every effort to provide an accurate representation of our products in our online store. Please note, however, that colours or product appearance may differ from how they appear on your screen due to the device you use and its display settings.

We do not guarantee that the appearance or quality of any product purchased will match your expectations or be identical to how it is depicted in our online store.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities available to any person, region or jurisdiction.

Section 3. Orders

When you place an order, you are making an offer to purchase. Crowned Attire reserves the right to accept or decline your order for any reason, at our discretion. Your order is not accepted until we confirm acceptance, and we must receive and process your payment before an order is accepted.

Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests once an order has been accepted. If we are unable to accept, or need to change or cancel your order, we will attempt to notify you using the email address, billing address or phone number provided at the time of purchase.

Your purchases are subject to return or exchange solely in accordance with our Shipping, Returns and Terms and Conditions policy.

You confirm that your purchases are for your own personal or household use, and not for commercial resale or export.

Section 4. Prices and Billing

Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed, and will be confirmed in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs or import charges.

Prices shown in our online store may differ from prices offered elsewhere, including in other online or physical stores. From time to time, we may offer promotions that are governed by their own terms and conditions. Where a conflict exists between promotion terms and these Terms, the promotion terms will apply.

You agree to provide current, complete and accurate payment and account information for all purchases, and to promptly update this information, including your email address and payment details, so that we can complete your transactions and contact you when needed.

You confirm that any payment information you provide is true, correct and complete, that you are authorised to use the payment method provided, that charges will be honoured by your payment provider, and that you will pay all charges incurred at the posted prices, including shipping and any applicable taxes.

Section 5. Shipping and Delivery

We are not liable for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our reasonable control. Once a product has been transferred to the carrier, title and risk of loss passes to you. Full details of our shipping process are set out in our Shipping, Returns and Terms and Conditions policy.

Section 6. Intellectual Property

Our Services, including all trademarks, brand names, text, images, graphics, product photography and the design, selection and arrangement of these elements, are owned by Crowned Attire, its affiliates or licensors, and are protected by UK and international copyright, trademark and other intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store or transmit any material from the Services without our prior written consent. Nothing in these Terms grants you any licence or right under any patent, trademark, copyright or other intellectual property belonging to Crowned Attire, Shopify or any third party. Unauthorised use of the Services may infringe intellectual property law. All rights not expressly granted are reserved by Crowned Attire.

Crowned Attire's name, logo, product names, designs and slogans are trademarks of Crowned Attire. You must not use these trademarks without our prior written permission. Shopify's name, logo and related marks are trademarks of Shopify. All other names, logos and marks on the Services belong to their respective owners.

Section 7. Optional Tools

You may be given access to third-party tools as part of the Services, which we do not monitor or control. We provide access to such tools “as is” and “as available”, without any warranties, and without endorsement. We have no liability arising from your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk, and you should review and understand the third-party provider's own terms before use. We may, in future, introduce new features through the Services, which will also be subject to these Terms.

Section 8. Third-Party Links

The Services may contain links to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party material or website. If you choose to leave our Services to access third-party content, you do so at your own risk.

We are not liable for any harm or damage related to your access to third-party websites, or your purchase or use of any products or services offered there. Please review the third party's own policies carefully before engaging in any transaction. Any complaints or concerns regarding third-party products or services should be directed to that third party.

Section 9. Relationship with Shopify

Crowned Attire is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make in our store are made directly with Crowned Attire. By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and Crowned Attire, including any injury, damage or loss resulting from purchased products. You release Shopify and its affiliates from all claims, damages and liabilities arising from your purchases and transactions with Crowned Attire.

Section 10. Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may also be subject to Shopify's own Privacy Policy. By using the Services, you confirm that you have read and understood these policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services, in order to provide and improve the Services. Information you submit will be shared with Shopify and other third parties who may be located outside the United Kingdom, in order to provide services to you. Please review our Privacy Policy for full details of how we, Shopify and our partners use your personal information.

Section 11. Feedback

If you submit any ideas, suggestions, reviews or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free licence to use, reproduce, modify, publish and display that Feedback for any purpose, including commercial use. We may use this Feedback to operate, improve and promote the Services.

You confirm that you own or hold the necessary rights to any Feedback you provide, and that it complies with these Terms. We are under no obligation to keep Feedback confidential, to pay compensation for it, or to respond to it.

We may, but are not obliged to, monitor, edit or remove Feedback that we consider unlawful, offensive, threatening, defamatory or otherwise objectionable, or that infringes any party's rights or these Terms.

You agree that your Feedback will not infringe the rights of any third party, including copyright, trademark or privacy rights, and will not contain unlawful, abusive or obscene content, or any virus or malicious code. You must not use a false identity or otherwise mislead us or third parties as to the origin of your Feedback. You are solely responsible for the accuracy of any Feedback you provide.

Section 12. Errors, Inaccuracies and Omissions

Occasionally, the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times or availability. We reserve the right to correct any such errors and to update or cancel orders if any information is found to be inaccurate, at any time and without prior notice, including after an order has been submitted.

Section 13. Prohibited Uses

You may access and use the Services for lawful purposes only. You must not use the Services to:

     Engage in any unlawful or malicious activity

     Violate any applicable law or regulation

     Infringe our intellectual property rights or those of any third party

     Harass, abuse, defame or harm any person, including our employees

     Transmit false or misleading information

     Send unsolicited advertising, spam or chain messages

     Impersonate any other person or entity

     Engage in any conduct that restricts or inhibits anyone's use of the Services, or that we determine may cause harm or liability to Crowned Attire, Shopify or other users

You also agree not to upload viruses or malicious code, reproduce or exploit any part of the Services without permission, collect or track the personal information of others, or use bots, scrapers, automated tools or AI agents to access the Services without our permission. We reserve the right to suspend, disable or terminate your account at any time, without notice, if we determine you have violated these Terms.

Section 14. Automated Access and Agents

This section applies if you use, enable or cause the deployment of an automated agent (“Agent”) to access or interact with our Services on your behalf. An Agent is any software or service capable of taking autonomous or semi-autonomous action without direct human supervision.

No Agent may access or interact with our Services unless it clearly identifies itself as an Agent in all requests, including within the user agent string. Agents must not conceal that they are automated, attempt to bypass measures designed to distinguish human from automated use, or circumvent any restriction we place on automated access. We may limit or block Agent access to our Services at our discretion.

Section 15. Termination

We may terminate this agreement or your access to the Services, in whole or in part, at our sole discretion and without notice. You will remain responsible for all amounts due up to and including the date of termination.

The following sections will continue to apply after termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 16. Disclaimer of Warranties

Information presented through the Services is made available for general information purposes only. We do not warrant the accuracy, completeness or usefulness of this information, and any reliance you place on it is at your own risk. We disclaim liability for any reliance placed on such material by you or any other visitor to the Services.

Except as expressly stated by Crowned Attire, the Services and all products offered through them are provided “as is” and “as available”, without any warranty or condition of any kind, whether express or implied, including implied warranties of satisfactory quality, fitness for a particular purpose, and non-infringement. We do not guarantee that your use of the Services will be uninterrupted, timely, secure or error-free. Nothing in this section limits any right you have as a consumer under UK law that cannot be excluded or restricted.

Section 17. Limitation of Liability

To the fullest extent permitted by law, Crowned Attire, our partners, directors, officers, employees, affiliates, agents, contractors and service providers, and those of Shopify and its affiliates, shall not be liable for any indirect, incidental, special or consequential damages of any kind, including loss of profits, loss of revenue, loss of savings or loss of data, arising from your use of the Services or any product purchased through them, whether based in contract, tort (including negligence) or otherwise, even if advised of the possibility of such damages.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under UK law.

Section 18. Indemnification

You agree to indemnify and hold harmless Crowned Attire, Shopify and our respective affiliates, partners, officers, directors, employees, agents, contractors and service providers from any losses, damages, liabilities or claims, including reasonable legal fees, arising from your breach of these Terms, your violation of any law or third-party right, or your use of the Services.

We will notify you of any claim covered by this section, and a delay in notification will not relieve you of your obligations unless it materially prejudices your defence. We may control the defence and settlement of any such claim at your expense, but will not settle any claim requiring a non-monetary obligation from you without your reasonable consent. You agree to cooperate with our defence of any such claim.

Section 19. Severability

If any provision of these Terms of Service is found to be unlawful, void or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will continue in full force and effect.

Section 20. Waiver and Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

These Terms of Service, together with any policies referenced within them, constitute the entire agreement between you and Crowned Attire regarding your use of the Services, and supersede any prior agreements or communications, whether oral or written, including earlier versions of these Terms.

Section 21. Assignment

You may not transfer or assign these Terms, or any of your rights or obligations under them, without our prior written consent, and any attempt to do so will be void. We may transfer, assign or delegate these Terms and our rights and obligations without notice or consent.

Section 22. Governing Law

These Terms of Service, and any separate agreements under which we provide you with the Services, are governed by the laws of England and Wales. You and Crowned Attire agree to submit to the exclusive jurisdiction of the courts of England and Wales in relation to any dispute arising from these Terms.

Section 23. Headings

The headings used in these Terms are included for convenience only and do not limit or otherwise affect their meaning.

Section 24. Changes to These Terms

You can review the most current version of these Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update or replace any part of these Terms by posting changes to our website. It is your responsibility to check our website periodically for updates. Where required by law, we will notify you of material changes, and such changes will take effect from the date specified in the notice. Your continued use of the Services after any changes are posted constitutes acceptance of those changes.

Section 25. Contact Information

Questions about these Terms of Service should be sent to us at info@crownedattire.com.

Our contact information is set out below:

Crowned Attire

info@crownedattire.com

167-169 Great Portland Street, London W1W 5PF, United Kingdom